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Cookie policy

Last updated 14 September 2026

Draft for review. This is starting text written for Pimbo and hasn't been checked by a lawyer. Review it before launch; highlighted items need a decision.

What cookies are

Cookies are small files a website stores in your browser. Pimbo uses only the few it needs to keep you signed in and to protect your account.

Cookies we set

CookieWhat it doesHow long it lasts
pimbo-session Keeps you signed in as you move around Pimbo. 120 minutes after your last visit
XSRF-TOKEN Stops other websites submitting forms or changes in your name. 120 minutes after your last visit
remember_web_… Only set if you tick "Keep me signed in", so you stay signed in between visits. Up to 400 days, or until you sign out

These cookies are strictly necessary: Pimbo can't sign you in or keep your account safe without them, so they don't need your consent.

On the contact form

Our contact form uses Google reCAPTCHA to keep out spam. On that page, Google sets a cookie called _GRECAPTCHA, which lasts 6 months, and receives your IP address and how you use the page. It's used only to tell people from bots, so it doesn't need your consent.

Analytics, if you allow it

The first time you open the Pimbo dashboard, we ask whether we can count your visits with Google Analytics. Only if you choose "Allow analytics" does Google Analytics load, and set these cookies:

CookieWhat it doesHow long it lasts
_ga Tells Google Analytics your visits come from the same browser. 2 years
_ga_DNB3MLR8LG Keeps count of your current visit. 2 years

Google receives the address of each dashboard page you open (without anything you've searched for or filtered by), the page's title and your IP address. It doesn't receive your name, your email or your store's details, and we've switched off its advertising features. Google Analytics doesn't run inside Shopify admin or on our own staff pages. Your answer is kept in your browser, so you're asked again in another browser.

Inside Shopify admin

When you use Pimbo inside Shopify admin, Shopify sets its own cookies, and Shopify's cookie policy covers those.

What we don't use

We don't use advertising or tracking cookies. Our pages do load fonts from Google Fonts, which doesn't set cookies but does receive your IP address; our privacy policy explains more.

Managing cookies

You can block or delete cookies in your browser's settings. If you block the cookies above, you won't be able to sign in to Pimbo.

Contact

Questions about cookies: [email protected], or the contact page.